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Puppies, Kittens, and Beyond - Why and how using a team-based approach can benefit everyone

Duration: 1:00 h
Speaker: Chelsea Miller RVN (AVNAT)  
from 1 € 29,-
(incl. tax)

Puppy and Kitten consults involve a vaccination and physical examination, but we all know that is only the tip of the iceberg! What about discussing nutrition, parasite prevention, puppy pre-school, crate training and answering all the additional questions... it all falls on the veterinarian. What else could they be doing instead? Or, what happens if they run out of time to discuss this valuable information...? Veterinary Nurse + Veterinarian = Team-Based Care. 
When we divide consultation tasks appropriately between team members, we create more job satisfaction for veterinary nurses by leveraging their skills and knowledge, create workflow efficiencies and last but not least, improve patient care outcomes. 
There are multiple approaches for implementing team-based care, it is not a 'one size fits all' solution. Consequently, we will discuss a few specific approaches for your team to try out. 

Chelsea Miller RVN (AVNAT)  

Chelsea Miller is an Australian RVN under the voluntary AVNAT scheme. Chelsea entered the profession in 2008 as an animal attendant at a multi-disciplinary specialist hospital in Melbourne. From there, she went on to complete a Certificate II in Animal Studies and Certificate IV in Veterinary Nursing with Animal Industries Resource Centre whilst working as a trainee Veterinary Nurse in various small animal hospitals. Currently, Chelsea occasionally works as a veterinary nurse in an ECC hospital as well as working in the Learning and Development department of a corporate veterinary company. In addition, she is currently completing a qualification in training and assessment to continue developing in the field of learning and education. 

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